Compassion Fatigue Seminars

2018 Compassion Fatigue Conference

CFC Poster Gluckstein

CaRE4YOU 2017 Bench


CARE4YOU: Learn. Connect. Refuel. | 2017 |

— Take care of the soul that takes care of others (M. Davis) —

Take time for personal self-care — without caring for ourselves, there is a gradual erosion of all the qualities that keep us connected to others: our empathy, hope and most importantly our compassion.

After hosting symposiums on this topic for more than a decade, Gluckstein Lawyers was honoured to be the Presenting Sponsor for CARE4YOU, a high-calibre professional development day, hosted by Tend Academy. We continue to be committed to supporting the professional development for helping professionals and caregivers.

CARE4YOU 2017 Booth


A day of excellent speakers, learning, laughter, connecting and more!

CARE4YOU 2017 Attendees CARE4YOU 2017 Attendees

CARE4YOU 2017 Attendees


Thank you for joining us! —

Dr Gluckstein Bear


  • We wish to thank you for the wonderful day we had at the Care4You Seminar. It is something we look forward to each year. You pamper us! We not only learn from the lectures, the interaction with other participants is great. We all learn. — Rose
  • Dianne, We all very much appreciated what you've done for us as nurses. I've attended a couple of Compassion Fatigue conferences but this time was the best. All speakers were excellent. Thank you so much again. —Gloria Kwan, RN, CRN(C), Lyndhurst Centre
  • Thanks again for a really insightful and interesting day at the Care4You Conference. I was intrigued by Brian Miller's lens on coping and truly enjoyed the joie de vivre of Francoise Matthieu. It was bolstering to be among other people who understand the climate in which we work every day.—Yours truly, Sarah Fullerton, Client & Family Centered Care, Holland Bloorview Kids Hospital
  • Dianne, I want to thank you, Bernie and Charles for the wonderful opportunity. I will never forget your kindness and generosity you have extended towards me and my colleagues. It was a wonderful revitalizing experience. —Denise Galszechy

C A R E 4 Y O U  C O N F E R E N C E

Agenda  Morning Sessions | 2017 |

  • 8:00 AM  Registration & Breakfast
  • 8:30 AM   Investing in Your Team: The ROI on Organizational Health Assessments and Training
    • Dr. Patricia Fisher, R.Psych., L.Psych. and Françoise Mathieu, M.Ed., RP, CCC, explore the many factors that can compromise the health of you and your workplace — change, uncertainty, reorganization, conflict, stress, trauma-exposure, and more. With 50 years of combined work in the field, they will share inspiring stories of agencies and individuals who have invested in creating positive, sustained change.
  • 9:30 AM   Managing Your Recovery: A Self-Advocacy Guide
    • Bernard Gluckstein and Dianne Henderson, Gluckstein Lawyers | As a result of dramatic changes in government benefits for survivors of motor vehicle accidents, Bernard and Dianne present a valuable reference guide for those seeking health services after their benefits are denied or exhausted. The Guide outlines the publicly funded health services that are available in Ontario, their eligibility criteria and reliable contact information. The Guide also speaks about such things as the changes to the accident benefits schedule and includes a draft of a Power of Attorney for Personal Care.
  • 10:00 AM  Bringing the Ivory Towers into the Swamp: Transforming Compassion Fatigue From Concept Into Skills
    • Brian C. Miller, Ph.D.presents the negative effects of exposure to the retelling and images of trauma — indirect trauma — and compassion fatigue. Most approaches aimed at lessening the effects of secondary trauma emphasize self-care strategies for recovering after exposure. In contrast to the self-care approach, the CE-CERT model (components for effecting clinician experience and reducing trauma, Miller and Sprang, 2016) synthesizes evidence-informed components to sustain the emotional regulation of the helper. The result is to enhance the real-time experience of the worker even as they are in the midst of difficult situations. 


  • 1A Compassion Fatigue 101
    • Françoise Mathieu, M.Ed., RP, CCC presents Compassion Fatigue (CF) — the profound emotional and physical exhaustion that helping professionals can develop over the course of their career; characterized by a shift in a professional’s sense of hope and optimism about the future and the value of their work. CF damages feelings of compassion and empathy towards clients and colleagues, which in turn can cause a decline in the quality of care provided.
  • 2A Organizational Health 101
    • Dr. Patricia Fisher, R.Psych., L.Psych., presents how to assess the health and productivity of your teams; what can be done to improve the health of your organization and increase the quality of service to clients. She will introduce her model of organizational health, describe the key steps of an Organizational Health Assessment and the key interventions she most often recommends.
  • 3A The Art of Navigating Difficult Conversations
    • Meaghan Welfare knows it takes courage and confidence to engage in difficult conversations. This session will explore the key techniques and tools you require to navigate difficult conversations and harness the possibilities of effective conflict management.
  • 4A Grounding Techniques and The Neurobiology of Stress
    • Diana Tikasz, MSW, RSW explores "Why am I reacting this way?" The demands of the modern workplace has left many of us operating in constant stress overdrive, resulting in many negative physical, emotional, behavioural and relational consequences in the workplace. This session will teach the basics of how your brain reacts to stress and learn techniques to keep centered amongst the chaos.

12:15  » LUNCH BREAK

C A R E 4 Y O U  C O N F E R E N C E

Agenda  Afternoon Sessions | 2017 |

  • 1:00 PM Kaleidoscope: Wellbeing and a Culture of Kindness
    • Shannon Landry, Chief Nursing Executive, Bluewater Health and Linda Morrison, Director of Organizational Development, Bluewater Health will share details of their journey to create a healthy work environment to support their exceptional team’s health, safety and wellbeing – including where they started, pitfalls along the way, how they stayed on track and keep moving forward. The team will highlight tactics and learning’s they are navigating to ensure transformational change and sustainable practice as they care for those who care for others.


  • 1B The Need for Compassion: Self-care in the World of Addiction Medicine
    • Dr. Alana Hirsh, MD, CCFP-EM is a Family Physician and Addiction Medicine Advocate.
  • 2B Calming the storm: Practical Skills in Verbal De-escalation
    • Mike Condra, Ph.D., C.Psych., presents working and interacting with disgruntled or angry people who can leave us feeling drained, edgy and anxious. Learn about the principles and practical steps involved in effective de-escalation.
  • 3B Equine Assisted Therapy
    • Rebecca Brown, MSW RSW, presents the therapeutic model of counselling using horses which provide on the ground experiences to promote emotional growth, learning and healing from a wide variety of emotional, mental health and traumatic experiences.
  • 4B Mindfulness: How it Saved Me and Helped Me to Savour Life!
    • Valerie Spironello, MSW RSW, shares her experience of mindfulness that can help us to keep healthy and grounded both personally and professionally. Valerie will look at what it means to be mindful and explore the many incredible benefits available to us daily.
    • Investing in YOU with Françoise Mathieu, M.Ed., RP, CCC.
  • 5:00 Conference Ends


CARE4YOU Educational Professional Development Day

Caring for those who take care of others This educational professional development day sells out every year. Delegates return year after year to learn, connect and refuel.

CARE4YOU 2017 will:

  • teach you how to identify, avoid, manage compassion fatigue, even if you work in a high stress, high trauma setting;
  • connect you with experts, innovators and leading researchers;
  • refuel you with new tools, inspiring stories, energizing sessions and laughter


  • Sheraton Centre Hotel, 123 Queen Street West, Toronto, Ontario
  • Reservations: Special Room Rate for CARE4YOU Guests
  • Call: 1-888-627-7175, quote the group code: TF21AC

ARCHIVES » 11th Annual Symposium (2016)

wellness symposium

Wellness Symposium 2015

GLUCKSTEIN SIGNATURE EVENTS   l  10th Annual Compassion Fatigue Symposium

Begin to invest in yourself and in your future well-being.
Learn how you can educate, create opportunities,
translate concepts and invigorate yourself
with supportive connections.

Gluckstein Lawyers present Wellness 2015

wellness success


Wellness l Agenda


  • 08:00 > Registration & Breakfast
  • 08:45 > Welcome and Opening Remarks by Sponsor, Gluckstein Lawyers
  • 09:00  >    Dr. Kyle Killian, York University
  • 10:30 > Break
  • 10:50  >    Cher Curshen, Bighearts Studios


  • 12:00 > Lunch Buffet
  • 13:00  >    Valerie Spironello, Choose Wellness
  • 14:30 > Break
  • 14:50  >    Sylvie Dagenais-Douville, The Laughing Institute
  • 15:30 > Closing Remarks, Draw, Trick or Treat, Thank You

Wellness  l Morning

Compassion Fatigue vs. Vicarious Resilience: Keys to Our Health

SPEAKER  l    Dr. Kyle D. Killian, Ph.D., RMFT

What predicts our compassion fatigue, burnout, and resilience when our work with trauma survivors becomes challenging? This workshop will focus on the rewards and stresses that are a part of "helping professions", broadly defined, and presents key factors associated with professionals’ health. Drawing from a study of professionals working with traumatized populations, this presentation shows the important roles played by social support, emotional self-awareness, and work environment in our risk of developing secondary traumatic stress and our levels of compassion satisfaction, fatigue, and burnout. New research on vicarious resilience will be presented, and techniques and strategies for enhancing one’s resilience will be discussed.


EMBRACE Quilt Workshop

SPEAKER  l Cher Curshen, Clinical Trauma Specialist, Expressive Arts Therapist

This workshop will provide a creative means towards regeneration and the honouring of YOU. Cher will gently guide you through a visualization meditation supporting relaxation and renewal. This will be followed with an opportunity for you to create individual quilt squares that will become a community EMBRACE quilt with a mixture of textures, patterns and colours.


Wellness l Afternoon


Choosing Wellness

SPEAKER  l Valerie Spironello , MSW, RSW, Wellness Coach 

Having worked in the field of child welfare, domestic violence, palliative care and now private practice, Valerie knows first hand the 'Cost of Caring’.

Using her  re-discovered sense of humour, Valerie will share how Compassion Fatigue snuck up on her, changed her and how she survived to tell her story.

She will share in a way that allows participants to reflect on how they are doing and to begin to explore what is needed to continue to be healthy while working in the field.


Laughter Yoga as a Life Tool

SPEAKER  l Sylvie Dagenais-Douville, Certified Laughter Yoga Instructor & Coach

"Countless studies have validated the efficacy of laughter and its therapeutic power in dealing with physical, mental and emotional health. It has the power to enhance the inner strength and provide support when life offers a challenge and one faces difficult times.

I look forward to share my passion and make you better understand how laughter yoga is an amazing life tool to manage stress. Yes, there will be a little bit of theory, but, I promise lots of practice!!!!"


About Our Speakers

4 Guest Speakers, 4 Strategies to Managing Your Wellness


Dr. Kyle D. Killian, Ph.D., RMFT

Kyle D. Killian, Ph.D., RMFT is Associate Professor in the Faculty of Health at York University, teaches in the School of Nursing and is Research Faculty at the Centre for Refugee Studies. Dr. Killian has published articles and book chapters on factors associated with resilience and burnout in health care professionals, emotional intelligence, immigrant and refugee families, and trauma.




Cher Curshen, Clinical Trauma Specialist, Expressive Arts Therapist, Educator

Exploring opportunities to express yourself!

Cher is an Expressive Arts Therapist, Clinical Trauma Specialist, Certified Compassion Fatigue Specialist and Therapeutic Touch Recognized Practitioner, with over 16 years experience working with families, children, youth and adults. She has experience working within health and social service agencies and in school settings supporting individuals living with life-limiting illness, trauma, complex and traumatic grief, anticipatory grief and loss, mental health issues such as depression, anxiety and addictions.

Cher is grounded, calm, highly compassionate, energetically strong and balanced making her a soothing presence as therapist and trauma specialist. Her relationship with individuals is guided by a person-centered approach, genuine caring, respect and belief in the capacity for healing and growth. She  utilizes creative arts techniques in a gentle, sensitive and active way.




Valerie Spironello, MSW, RSW, Wellness Coach

Discover the concepts involved in choosing wellness!

Valerie Spironello has been a social worker for over 25 years in a variety of settings including wellness counselling, health care, palliative care, family therapy, child welfare, family violence. In her career, Valerie recognized the importance of addressing challenges holistically.

She discovered the importance of looking at difficulties and problems using a holistic approach. People are much better equipped to deal with the struggles and changes we encounter if we feel whole and healthy in our body, mind and spirit. We become more resilient to life’s challenges such as wellness, compassion fatigue, life transitions, relationship challenges, sexuality, bereavement, health problems, work/life balance.




Sylvie Dagenais-Douville, Certified Laughter Yoga Instructor & Laughter Coach

About Sylvie Dagenais-Douville

A professional laughter yoga leader, Sylvie Dagenais-Douville has been promoting laughter as a proven method to help cope with stress and anxiety, for a healthier and more positive lifestyle.

Laughter Yoga is a revolutionary idea – simple and profound. An exercise routine, it is sweeping the world and is a complete well-being workout. Developed by a medical doctor from India, Dr. Madan Kataria, it has spread across 72 countries.




Wellness Registration

Who Should Attend?

The individuals who offer vital support, "helping professionals" in our community, that include:

  • Acute Care Trauma Professionals
    • nurses,
    • social workers
    • paramedics
  • Rehabilitation Professionals
    • psychologists,
    • physiotherapists
    • occupational therapists
    • case managers
    • health care workers
  • Caregivers and Family Members


Why Should You Attend?

Helping professionals and caregivers can develop profound emotional and physical exhaustion over the course of their career. It is a gradual erosion of all the things that keep us connected to others: our empathy, our hope, and of course our compassion — not only for others but also for ourselves.

These dedicated individuals are exposed to intimate and explicit trauma every day and are particularly susceptible to the stress that is associated with trauma, burnout and compassion fatigue.

Learn personal-care strategies that can be used to reduce the negative consequences of high stress and trauma environments.


Committee Members

A special thanks is given to the Committee Members for their on-going support:

  • Geraldine Hubble, RN., MHS
  • Julie Macdonald, RN(EC), Nurse Practitioner
  • Paul Standish, RRP, Case Manager/ Proprietor, Brain Injury
  • Ellen Valleau, Social Worker

GLUCKSTEIN Lawyers and Staff Members

  • Bernard Gluckstein
  • Charles Gluckstein
  • Dianne Henderson
  • Jonathan Burton
  • Jordan Assaraf
  • Alison O'Callaghan

Event Details

LOCATION  l   St. Andrew's Club & Conference Center Map l

150 King Street West, Toronto, Ontario M5H 1J9 (Sun Life Financial Tower)

DATE l  October 27, 2015

SPONSOR l  Gluckstein Personal Injury Lawyers

Do you need more information on this event? Please contact:

R.N., B.A. Psych., M.Ed., Medical-Legal Consultant
E-mail |  [email protected]
Phone l 416.408.4252, Ext.236

E-mail |  [email protected]
Phone l 416.408.4252, Ext.230