FAQs

Experiencing harm to your baby during delivery is an overwhelming time for any family. If you suspect poor medical care played a role, you deserve answers and accountability. Filing a birth injury complaint in Ontario involves a few different paths, depending on what you want to achieve.

Start with the Hospital and Patient Ombudsman.

Your first step is usually to address your concerns directly with the facility where your baby was born.

• Patient Relations: Every hospital has a department dedicated to reviewing internal care. You can submit a formal request for them to look into the treatment you and your baby received.
• Patient Ombudsman: If the hospital does not resolve the issue, you can escalate your concerns to the patient ombudsman. This independent group investigates public healthcare organizations to help mediate and resolve issues.

Report Specific Healthcare Providers.

If you want to address the conduct or competence of individual staff members, you can report them directly to their professional governing bodies:

• CPSO (College of Physicians and Surgeons of Ontario): Handles complaints about the conduct of doctors, including obstetricians.
• CNO (College of Nurses of Ontario): Reviews the actions of registered nurses and nurse practitioners.

Understanding Complaints vs. Financial Compensation.

It is important to know that while filing a complaint can lead to facility investigations or staff disciplinary action, it will not provide financial support for your child's recovery.

If your baby needs ongoing therapy, specialized equipment, or lifelong care, you will need to pursue a lawsuit. To secure the financial compensation necessary to protect your child's future, it is best to consult an experienced medical malpractice lawyer. They can review your medical records, explain your options, and gently guide your family through the legal process.

If you need help navigating a birth injury complaint in Ontario, Gluckstein Lawyers is here for you. We offer compassionate, professional guidance to families affected by medical errors. Contact us today to schedule a free, confidential consultation to discuss your family's needs.