Gluckstein Resource Guides: Helping Families and Professionals Navigate the System

We have always believed that caregiving professionals should engage in self-care and self-advocacy. We have now extended this thought to our clients and all Ontarians who have suffered a debilitating condition or injury. 


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As such, we have developed a series of manuals:

  • Managing your Recovery in Ontario: A Self-Advocacy Guide
  • Neurological Assessments: An Educational Reference Guide + Workbook for Catastrophic Designation
  • Caring for your Child with Special Needs: A Resource Guide

Due to the changes in the legislation for MVA and the passing of the responsibility for providing healthcare from the insurance company to the public sector, we realized that we had to provide a resource to all Ontarians seeking access to medical intervention and services. 

Managing Your Recovery: A Self-Advocacy Guide

We understand that a sudden injury or illness can be overwhelming. Added to the stress is the uncertainty related to health-care options. The guide provides a variety of helpful information to help the reader understand who funds health care and who is eligible for service and programs. It is our hope that it will assist you in decision-making about healthcare options. It includes information about everything from OHIP to The Trillium Drug Program, Community Care Access, Assistive Devices, Work Safe Insurance Board, Changes to Benefits following a car accident, to instruction about Power of Attorney. There are eligibility criteria cited for all services and a reliable contact number provided at the bottom of each page.

The goal of this guide is to educate the reader by fostering an understanding of applicable rights and encouraging the reader to ask questions. Whether injured in a motor vehicle incident, at work or by the negligence of someone else’s actions, the choices made can affect the rest of one’s life.

If you are a professional healthcare provider, please share this guide with associates and clients, to help them make informed decisions about healthcare options. Take the time to be aware of the rights and obligations that come along with healthcare choices. Ask questions of health care providers, lawyers, and insurance adjusters.

Neurological Assessments: An Educational Reference Guide + Workbook for Catastrophic Designation

We have also developed a reference guide and workbook for Catastrophic Designation for clinician and clients. Neurological assessments detect the presence of a neurological disease or injury. These assessments monitor progression, determine the type of care needed, and gauge response to therapeutic interventions. Measuring one’s recovery is a very important component for planning future care, determining health care outcomes and securing insurance benefits.

Assessment tools are regulated through the Ontario Insurance Act and are required through legislation to be completed by a qualified healthcare professional to determine access to funding. This workbook contains the neurological assessment tools that are considered when evaluating for catastrophic assessment before and after the changes in June of 2016.

The purpose of this workbook is to help the reader understand the medico-legal assessment and to assist the claimant and healthcare professional through the documentation necessary to secure medical and rehabilitation benefits.

Caring for your Child with Special Needs: A Resource Guide

Having a child diagnosed with a disability or a child who has sustained a life-altering journey can be a difficult and a challenging experience for many parents and families. Their visions of the future suddenly become starkly different than that which now lies in front of them.

Children and youth with special needs require many services and interventions to improve their functioning, independence and long-term outcomes. Things like support services, funding programs, and assistive devices can help to increase their ability to participate fully at home, school and in the community. This guide will touch on the different services and funding options that are available and may help to provide the best care and quality of life possible for your child.

Our hope is that this guide will provide some necessary information to assist parents and caregivers with the information and knowledge they need to successfully advocate to health care professionals, medical staff, lawyers, insurance adjustors, and government.


For more information, or to request a copy please contact:

Managing Your Recovery: A Self-Advocacy Guide or Neurological Assessments: An Educational Reference Guide + Workbook for Catastrophic Designation

Caring for your Child with Special Needs: A Resource Guide

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