Our Commitment To You During COVID-19
This is an important message to our clients regarding the Coronavirus (COVID-19)
As you know from media reports, a respiratory condition known as the novel coronavirus (COVID-19) has been reported in many cities around the world in recent months. Local, national and international health authorities are actively engaged in monitoring the spread of the virus and providing updates and recommendations to individuals and companies.
While Toronto Public Health states the risk of contracting COVID-19 in Toronto remains low, Gluckstein Lawyers is actively monitoring the situation and its impact across our organization as part of our business continuity plan (BCP).
In addition to our ongoing BCP strategy, we have initiated a program that keeps our staff safe while servicing our clients. This experience includes both our approach to ensuring that service remains available to you, our clients and your family, and the additional support that you may require from us.
Gluckstein Lawyers Business Continuity Plan (BCP)
Gluckstein Lawyers has implemented a plan for our essential services to remain effective in each functional area of our organization, including client services, business operations, human resources and IT. Our plan is flexible in responding to the changing level of threat. Support for the health and well-being of our clients and staff is crucial to us.
Our BCP plan includes:
- We leverage multiple channels to communicate information that is in line with public health recommendations for health, hygiene and prudent action.
- We have put in place systems and technology which allow our staff and lawyers to work from home and alternate sites and still maintain business continuation.
- We have implemented policies and practices to limit face-to-face meetings and travel when the risk level is high.
- Additional actions are taken in line with occupational health and public health practices as they emerge.
We recognize that the threat posed by the COVID-19 virus may disrupt our business. Please be assured that we are committed to servicing our clients. We also understand the potential strain on our clients and staff, given the impact of deploying our BCP and dealing with any increased absence within our organization.
Our Commitment to You
Gluckstein Lawyers is committed to the continuity of services to you and your family. We are here to support your health and well-being through this challenging time.
Our clients and team members at Gluckstein Lawyers are treated like family. Family stand together through hardships, every step of the way. That is our promise.
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