Melody Q.

I am writing this review in the hope that anyone who has been through the traumatic experience of a motor vehicle accident will find their way to Mr. Charles Gluckstein and Ms. Jane Lou's team in Gluckstein Lawyers. Simply put, they are exceptional.

From the moment I first contacted Jane, I was treated with compassion and respect. The initial consultation was free, and there was no pressure. I was immediately paired with Jane, and it was the best thing that could have happened for my case and my family.

Here is what truly set Charles and Jane and their team apart:

1. Compassionate and Client-Centered: I am deeply grateful for Jane's compassionate and personalized approach. From the very beginning, Jane demonstrated a profound understanding that my case was far more than a file number - it represented my health, my well-being, and my family's future, all of which had been tragically upended. This stood in stark contrast to my previous legal representation, which had left me feeling unsupported. Jane patiently listened to my fears and frustrations, serving as a constant source of reassurance during an immensely challenging period. Her genuine empathy made a critical difference in my journey, not only toward recovery but also in finding trustworthy and effective counsel.
2. Meticulous and Strategic: While Jane is incredibly kind, the entire legal team led by Charles is also a fierce and brilliant legal advocate. They left no stone unturned. They conducted a thorough investigation, gathered overwhelming evidence, consulted with a network of top medical experts to fully understand the extent of my injuries, and built an ironclad case. Jane explained every step of the process to me in clear, in my own language, ensuring I was never left in confusion to a fairly complicated legal process.
3. Relentless in Pursuing Maximum Compensation: The insurance company was difficult, as they often are. Charles, Jane and the legal team were never intimidated. They skillfully negotiated to ensure my settlement reflected not just my current medical bills, but also my future care needs, lost income, and the profound impact the accident had on my quality of life. They fought tirelessly to secure a settlement that was far beyond what I ever imagined possible, providing true financial security for my long-term recovery.
4. Impeccable Team Support: The "team" in "Gluckstein Team" is absolutely incredible. Charles and Jane were supported by paralegals and assistants who were always responsive, professional, and helpful. Jane answers my call, messages or email no matter it is after hours or even she is on vacation. On top of that, any question I had was answered thoroughly.

If you are an MVA victim feeling overwhelmed and unsure where to turn, do not hesitate. Charles and Jane at Gluckstein Lawyers is the advocate you want in your corner. They combine heart with unparalleled legal skill to achieve the best possible outcome for their clients. I cannot recommend her and the entire Gluckstein Team highly enough.

Thank you, Charles, Jane, and the entire Gluckstein team, life back. for everything. You gave me my

Sincerely,

Melody Qian and my whole family